Problem Solving In Workplace

Employers look for hires who can demonstrate each of these skills in the workplace to deliver positive outcomes.

Managers would far rather employ a member of staff who can take action to resolve a problem than someone who doesn't act and relies on someone else to think of a solution.

Consequently, questions about your problem-solving ability are commonplace in interviews.

Strong problem-solving skills can be hugely beneficial for your career.

There are many situations where problems could present themselves in the workplace, from a client concern through to assisting a technical team resolve a website or database error.

The issues that you come across will often vary in complexity, with some situations requiring a simple solution and others demanding more thought and skill to overcome.

Without suitable processes in place, your solutions may fail or they could even create additional problems.

A good problem-solving process involves four fundamental stages: problem definition, devising alternatives, evaluating alternatives and then implementing the most viable solutions.

Questions about problem solving will typically arise within a competency based interview and will require you to demonstrate your particular approach.

Questions about problem solving can be asked in a range of different ways, but some common examples of problem solving are: Effective problem solving requires a combination of creative thinking and sound analytical skills.

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