Employers look for hires who can demonstrate each of these skills in the workplace to deliver positive outcomes.
Managers would far rather employ a member of staff who can take action to resolve a problem than someone who doesn't act and relies on someone else to think of a solution.
Consequently, questions about your problem-solving ability are commonplace in interviews.
Strong problem-solving skills can be hugely beneficial for your career.
There are many situations where problems could present themselves in the workplace, from a client concern through to assisting a technical team resolve a website or database error.
The issues that you come across will often vary in complexity, with some situations requiring a simple solution and others demanding more thought and skill to overcome.
Without suitable processes in place, your solutions may fail or they could even create additional problems.
A good problem-solving process involves four fundamental stages: problem definition, devising alternatives, evaluating alternatives and then implementing the most viable solutions.
Questions about problem solving will typically arise within a competency based interview and will require you to demonstrate your particular approach.
Questions about problem solving can be asked in a range of different ways, but some common examples of problem solving are: Effective problem solving requires a combination of creative thinking and sound analytical skills.